Terms & Conditions
All members, guests, and hosts agree to the following terms and conditions, which govern the use of Tribe’s services, programs, and physical locations (“Tribe Spaces”).
Use of Tribe Spaces
By entering a Tribe Space, all guests and members agree to abide by posted house rules and the direction of Tribe staff. Tribe reserves the right to deny entry or remove any individual whose behavior disrupts the atmosphere of safety, hospitality, or connection.
Tribe is not responsible for lost, stolen, or damaged personal items. Entry and use of any Tribe Space is undertaken at your own risk.
Membership Start Date
All membership plans begin immediately by default. If you intend to start your membership at a later date, you must select a delayed start date during checkout. Your payment method will be charged immediately as a deposit. Access to club events and your 30-day trial period will begin on the selected start date.
30-Day Membership Trial Period
New members may cancel their membership within 30 days of the start of their first billing cycle to receive a full refund of membership fees. The one-time initiation fee is non-refundable. For memberships with a delayed start date, the trial period begins on that date.
Membership Payments and Auto-Renewal
All membership plans will auto-renew according to the selected billing frequency. Your payment method on file will be charged automatically. Tribe does not provide renewal reminders, so members are responsible for managing their subscriptions in advance of renewal dates.
Refund Policy
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Membership Fees: Once the 30-day trial period has passed, all membership fees are non-refundable.
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Guest Passes: All guest passes (including day passes to Tribe Spaces) are final and non-refundable, regardless of use.
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Event Tickets: Unless otherwise specified, all event ticket purchases are final and non-refundable.
All account change requests must be submitted before the next billing date to avoid additional charges.
Canceling Your Membership
Members may cancel their membership auto-renewal at any time by submitting the cancellation form:
http://tribesocialclub.com/account-change-request
Membership Holds
Members may place their membership on hold for a period of 30 to 90 days once every 12 months. Membership will automatically resume after 90 days unless resumed earlier. Requests for holds shorter than 30 days, longer than 90 days, or more frequent than once per year are not permitted. Members who cancel must wait 12 months before reapplying.
Hold request form:
http://tribesocialclub.com/account-change-request
Changing Membership Billing Plans
Members may request a change to their billing frequency at any time. Changes will take effect at the end of the current billing cycle. New pricing may apply for updated plans.
Billing change request form:
http://tribesocialclub.com/account-change-request
Code of Conduct
All members and guests must behave respectfully and professionally while attending Tribe events or using Tribe Spaces. Harassment, discrimination, abuse, or disruptive behavior will not be tolerated. Tribe reserves the right to suspend or terminate access for any violations of this Code of Conduct.
Responsibility for Property Damage
Guests and members agree to treat all Tribe Spaces with care and respect. You are financially responsible for any damage you cause to the space, its furnishings, equipment, plants, rugs, or any other property owned by Tribe or its members. Tribe reserves the right to charge your payment method on file or seek reimbursement for the full cost of repair or replacement.
Release of Liability
By participating in any Tribe event or entering a Tribe Space, you acknowledge and agree that Tribe Platform Inc., its officers, employees, agents, and affiliates are not liable for any injury, loss, damage, claim, or liability that may arise from your participation or presence. This includes, but is not limited to, physical injuries, property damage, emotional distress, or any other risks associated with the use of Tribe services or spaces.
Assumption of Risk
You understand that participation in Tribe events and entry into Tribe Spaces may involve inherent risks, including but not limited to minor injuries, accidents, or property loss. You voluntarily assume all such risks and agree to release and hold harmless Tribe Platform Inc. from any and all liability, except in cases of gross negligence or intentional misconduct.
Indemnification
You agree to indemnify and hold harmless Tribe Platform Inc., its officers, employees, agents, and affiliates from any claims, liabilities, damages, losses, or expenses arising out of your participation in Tribe activities, use of Tribe Spaces, or violation of these terms.
Membership Termination Policy
Tribe reserves the right to suspend or terminate memberships or revoke access at its sole discretion in cases of non-payment, violations of these terms, or behavior deemed harmful to the community. No refunds will be issued for any unused portion following termination.
Force Majeure
Tribe Platform Inc. shall not be held liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to acts of nature, public health emergencies, governmental actions, or other disruptions.
Amendments to Terms
Tribe reserves the right to amend or update these Terms & Conditions at any time. Members will be notified of material changes via email or other communication channels. Continued participation constitutes acceptance of the updated terms.
Non-Transferability
Memberships and guest passes are personal and non-transferable. They may not be assigned, sold, or shared without prior written approval from Tribe Platform Inc. Unauthorized transfers may result in immediate termination of access without refund.