Terms & Conditions

All members, guests, and hosts agree to the following terms and conditions, which govern the use of Tribe’s services, programs, community group chats, and physical locations (“Tribe Spaces”).

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Use of Tribe Spaces

By entering a Tribe Space, all guests and members agree to abide by posted house rules and the direction of Tribe staff. Tribe reserves the right to deny entry or remove any individual whose behavior disrupts the atmosphere of safety, hospitality, or connection.

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Tribe is not responsible for lost, stolen, or damaged personal items. Entry and use of any Tribe Space is undertaken at your own risk.

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Community Group Chat Terms

Our group chats exist to help members connect authentically, build friendships, and share meaningful opportunities for belonging. To protect the integrity, privacy, and spirit of these spaces, all participants agree to the following:

1. Respect and Kindness
   Keep conversations welcoming, inclusive, and considerate. Personal attacks, hate speech, gossip, or harassment of any kind are not permitted. Tribe reserves the right to remove content or participants who compromise the tone of safety and respect.

2. No Promotions or External Solicitations
   Tribe chats are not a space for promotion or recruitment. Members may not post or solicit participation in:

   • External events, clubs, or social groups not hosted through Tribe

   • Businesses, services, fundraisers, or marketing campaigns

   • Email lists, WhatsApp groups, or other contact-collection efforts

   You’re welcome to share your personal contact information to stay in touch with friends you’ve made here — but please do not use Tribe spaces to build or advertise your own communities, projects, or events outside the platform.

3. Privacy and Data Protection
   Respect the privacy of fellow members. Do not collect, copy, or store anyone’s personal information (such as emails, phone numbers, or social handles) for any purpose outside Tribe.
   Using Tribe member lists, chats, or directories to build external contact lists or send unsolicited messages is strictly prohibited.

4. No Spam or Inappropriate Content
   Do not post repetitive, irrelevant, or disruptive messages. Content that is abusive, explicit, inflammatory, or otherwise inappropriate for a shared community space will be removed.

5. Disintermediation & Solicitation Policy
   Tribe exists to cultivate community in a trusted, unified space. Members and hosts are prohibited from “disintermediating” Tribe by soliciting or diverting members, contacts, or community engagement away from Tribe’s platform. This includes:

   • Hosting or promoting private or paid events for Tribe members outside the Tribe ecosystem without written approval

   • Using Tribe’s chats, member lists, or events to recruit attendees, clients, or collaborators for external ventures

   • Contacting Tribe members directly to advertise or organize events not coordinated through Tribe

   Any member or host found to be using Tribe’s community for personal promotion, event poaching, or unauthorized recruitment may have their chat access, event privileges, or membership permanently revoked at Tribe’s discretion.

6. Moderation and Enforcement
   The Tribe Moderator Team may remove messages or members that violate these terms. In most cases, moderators will reach out privately to clarify the issue and provide guidance for future participation. Repeated or serious violations may result in removal from all Tribe chats, events, or membership without refund.

These guidelines exist to ensure that every message and interaction helps foster belonging, safety, and meaningful connection — the heart of what Tribe stands for. 💛

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Membership Start Date

All membership plans begin immediately by default. If you intend to start your membership at a later date, you must select a delayed start date during checkout. Your payment method will be charged immediately as a deposit. Access to club events and your 30-day trial period will begin on the selected start date.

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30-Day Membership Trial Period

New members may cancel their membership within 30 days of the start of their first billing cycle to receive a pro-rated refund of membership fees. The one-time initiation fee is non-refundable. For memberships with a delayed start date, the trial period begins on that date.

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Membership Payments and Auto-Renewal

All membership plans will auto-renew according to the selected billing frequency. Your payment method on file will be charged automatically. Tribe does not provide renewal reminders, so members are responsible for managing their subscriptions in advance of renewal dates.

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Refund Policy

• Membership Fees: Once the 30-day trial period has passed, all membership fees are non-refundable.

• Guest Passes: All guest passes (including day passes to Tribe Spaces) are final and non-refundable, regardless of use.

• Event Tickets: Unless otherwise specified, all event ticket purchases are final and non-refundable.

All account change requests must be submitted before the next billing date to avoid additional charges.

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Canceling Your Membership

Members may cancel their membership auto-renewal at any time by submitting the cancellation form:
👉 tribesocialclub.com/account-change-request

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Membership Holds

Members may place their membership on hold for a period of 30 to 90 days once every 12 months. Membership will automatically resume after 90 days unless resumed earlier. Requests for holds shorter than 30 days, longer than 90 days, or more frequent than once per year are not permitted. Members who cancel must wait 12 months before reapplying.

Hold request form:
👉 tribesocialclub.com/account-change-request

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Changing Membership Billing Plans

Members may request a change to their billing frequency at any time. Changes will take effect at the end of the current billing cycle. New pricing may apply for updated plans.

Billing change request form:
👉 tribesocialclub.com/account-change-request

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Code of Conduct

All members and guests must behave respectfully and professionally while attending Tribe events, participating in group chats, or using Tribe Spaces. Harassment, discrimination, abuse, or disruptive behavior will not be tolerated. Tribe reserves the right to suspend or terminate access for any violations of this Code of Conduct.

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Responsibility for Property Damage

Guests and members agree to treat all Tribe Spaces with care and respect. You are financially responsible for any damage you cause to the space, its furnishings, equipment, plants, rugs, or any other property owned by Tribe or its members. Tribe reserves the right to charge your payment method on file or seek reimbursement for the full cost of repair or replacement.

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Release of Liability

By participating in any Tribe event or entering a Tribe Space, you acknowledge and agree that Tribe Platform Inc., its officers, employees, agents, and affiliates are not liable for any injury, loss, damage, claim, or liability that may arise from your participation or presence. This includes, but is not limited to, physical injuries, property damage, emotional distress, or any other risks associated with the use of Tribe services or spaces.

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Assumption of Risk

You understand that participation in Tribe events and entry into Tribe Spaces may involve inherent risks, including but not limited to minor injuries, accidents, or property loss. You voluntarily assume all such risks and agree to release and hold harmless Tribe Platform Inc. from any and all liability, except in cases of gross negligence or intentional misconduct.

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Indemnification

You agree to indemnify and hold harmless Tribe Platform Inc., its officers, employees, agents, and affiliates from any claims, liabilities, damages, losses, or expenses arising out of your participation in Tribe activities, use of Tribe Spaces, or violation of these terms.

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Membership Termination Policy

Tribe reserves the right to suspend or terminate memberships or revoke access at its sole discretion in cases of non-payment, violations of these terms, or behavior deemed harmful to the community. No refunds will be issued for any unused portion following termination.

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Force Majeure

Tribe Platform Inc. shall not be held liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to acts of nature, public health emergencies, governmental actions, or other disruptions.

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Amendments to Terms

Tribe reserves the right to amend or update these Terms & Conditions at any time. Members will be notified of material changes via email or other communication channels. Continued participation constitutes acceptance of the updated terms.

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Non-Transferability

Memberships and guest passes are personal and non-transferable. They may not be assigned, sold, or shared without prior written approval from Tribe Platform Inc. Unauthorized transfers may result in immediate termination of access without refund.