Terms & Conditions

These Terms & Conditions ("Terms") are a binding agreement between you and Tribe Platform Inc. ("Tribe," "we," "us," or "our") governing your use of Tribe's services, memberships, programs, community group chats, events, and physical locations ("Tribe Spaces"). By creating an account, purchasing a membership or ticket, entering a Tribe Space, or otherwise using our services, you agree to these Terms. If you do not agree, do not use the services. Please also read our Privacy Policy, which is incorporated into these Terms.

Eligibility & Membership

You must be at least 18 years old — and older where a specific club, event, or venue requires it (for example, 21 where alcohol is served) — to create an account or use the services. You agree to give accurate information about yourself, including your age and the eligibility details described below, and to keep it current.

Your membership

Membership is a personal, revocable license to take part in a Tribe community for as long as you remain in good standing; it is not transferable. How you join depends on the club: some clubs are open to join directly, and others are by application and selective admission — where we review each application and admit members at our discretion based on the eligibility criteria and community fit described for that club. Your membership is subject to these Terms and our Code of Conduct, and we may decline an application, or suspend or end a membership, for the reasons described in them.

Who our communities are for

Tribe builds communities centered on shared experience and belonging — some themed around a shared gender (our women's and men's clubs) and some co-ed. Clubs are joined in one of two ways: some are open to join directly, and others are private, selective communities you join by application. Our open, gender-themed clubs — such as the San Francisco Women's Social Club — are centered on a shared gender but open to everyone who wishes to take part. A club's membership model is described for each club where you sign up, and can change over time. Each community's programming, spaces, and culture are designed to help the members it is for build real, lasting friendships and a genuine sense of belonging through relationships that deepen over time. Organizing a community around a shared experience is an affirmative choice about who it is for; it is not a judgment about anyone else.

Gender identity and inclusion

For communities organized around a shared gender, we honor every member's self-identified gender. We proudly and fully include transgender members in the community that matches their gender, and we never require proof of gender, medical documentation, or any particular gender history. Nonbinary and gender-expansive people are welcome in the community where they feel at home. We treat any information you share about your gender with care, as described in our Privacy Policy.

Equal pricing and terms

We do not set pricing, benefits, or membership terms based on gender. Where Tribe operates communities for more than one gender, we offer the same membership options, pricing, and benefits across them, and we do not offer gender-based discounts, surcharges, or promotions.

Our commitment to non-discrimination

Tribe welcomes and serves people without regard to race, color, religion, ancestry, national origin, disability, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, citizenship, primary language, immigration status, age (among adults), or any other characteristic protected by law. Our clubs that are open to join do not restrict membership on the basis of sex or gender; a club centered on a particular gender still welcomes others who wish to take part in good faith. Certain clubs are private membership communities with selective, application-based admission, and their membership may reflect the shared characteristic around which that private community is organized. We are committed to the full and equal treatment of our members and guests, and we follow the civil-rights laws of the states where we operate, including California and Colorado.

How we make membership decisions

Membership is subject to these Terms and our Code of Conduct. For clubs that are open to join, we make membership and access decisions on neutral, conduct-based grounds — meeting the age and eligibility requirements above, giving accurate information, and following our Code of Conduct — and we may decline or revoke membership for a material misrepresentation of eligibility, for non-payment, or for conduct that violates these Terms or our Code of Conduct. For clubs with selective, application-based admission, we also consider community fit — assessed against documented, sex-neutral criteria applied consistently to every applicant — as part of our private admissions process. Apart from the shared characteristic around which a community is organized, as described above, we do not make these decisions on a protected basis. Where we decline or end a membership, we will explain why when we reasonably can.

Accounts are personal and non-transferable. You are responsible for activity under your account and for keeping your login secure. Notify us promptly of any unauthorized use.

Membership Start Date

Membership plans begin immediately by default. If you choose a delayed start date at checkout, your payment method is charged immediately to reserve your membership, and access to club events and any trial period begins on the selected start date.

Trials

If a club offers a trial or introductory period, its length and terms are disclosed to you at checkout and control. Consistent with our Refund Policy below, all fees — including any trial, introductory, or one-time initiation fee — are non-refundable once charged. If no trial is offered for your club, none applies.

Membership Payments & Auto-Renewal

Membership is a subscription that automatically renews at the price and billing frequency shown to you at checkout, until you cancel. By subscribing, you authorize us to charge your payment method on file for each renewal. The auto-renewal terms — price, frequency, and how to cancel — are disclosed clearly and conspicuously at the point of purchase. You may cancel at any time as described in "Canceling Your Membership," and cancellation is at least as easy as signing up.

Canceling Your Membership

You can cancel your membership's auto-renewal at any time from your account settings in the Tribe app, in just a few steps. You may also submit a cancellation request using our account-change form: 👉 app.tribesocialclub.com/account-change-request. Cancellation stops future renewals; it takes effect at the end of your current paid period, and you keep access until then.

Membership Holds

Members may place their membership on hold for a period of 30 to 90 days once every 12 months. Membership automatically resumes after 90 days unless resumed earlier. Holds shorter than 30 days, longer than 90 days, or more frequent than once per year are not available.

Hold request form: 👉 app.tribesocialclub.com/account-change-request

Changing Your Billing Plan

You may request a change to your billing frequency at any time. Changes take effect at the end of the current billing cycle, and updated pricing may apply.

Billing change request form: 👉 app.tribesocialclub.com/account-change-request

Refund Policy

All payments to Tribe are final. Except where a refund is required by law, the following apply:

• Membership fees are non-refundable once charged.
• Guest passes and day passes are final and non-refundable, whether or not used.
• Event tickets are final and non-refundable, including if you cancel, change your plans, or do not attend.
• If you cancel your membership, cancellation stops future renewals; fees already charged are not refunded and are not pro-rated.

The only exception: if Tribe cancels or materially reschedules a ticketed event so that you can no longer attend, affected ticket-holders receive either a Tribe credit toward a future event or membership charge, or a refund — with Tribe reserving the right to decide which. Please submit any account-change or billing request before your next billing date to avoid an additional charge.

Events

Some events are ticketed. Tickets are final and non-refundable, including if you cancel, change your plans, or do not attend. The only exception is if Tribe cancels the event, or materially reschedules or changes it such that you can no longer attend, in which case affected ticket-holders receive either a Tribe credit toward a future event or membership charge, or a refund — with Tribe reserving the right to decide which. Registration may be subject to capacity and, where an event is full, a waitlist; a waitlist spot is not a guarantee of entry, and waitlisted attendees may be admitted at any time before the event. Some events are organized by member hosts; hosts must follow these Terms and their host agreement. Certain events may have age requirements or serve alcohol, in which case you must meet the applicable minimum age (for example, 21 where alcohol is served) and drink responsibly.

Tribe photographs, films, and records its events. By registering for or attending a Tribe event, you agree to the "Photography, Filming & Media Release" below.

Guests

If you bring or sponsor a guest (including on a guest or day pass), you are responsible for ensuring your guest agrees to and follows these Terms and our Code of Conduct, and you are responsible for their conduct while they are your guest. We may deny entry to or remove any guest at our discretion.

Community Group Chat Terms

Our group chats exist to help members connect authentically, build friendships, and share meaningful opportunities for belonging. To protect the integrity, privacy, and spirit of these spaces, all participants agree to the following:

Be kind, and keep it here

Keep conversations welcoming and considerate. Personal attacks, hate speech, harassment, spam, and content that is abusive, explicit, or inflammatory are not permitted and may be removed. Respect other members' privacy — do not collect, copy, or store anyone's contact information (emails, phone numbers, social handles) for any purpose outside Tribe. You are welcome to share your own contact details to stay in touch with the friends you make here.

Don't poach members off-platform

Tribe exists to cultivate community in a trusted, unified space. Members and hosts are prohibited from "disintermediating" Tribe by soliciting or diverting members, contacts, or community engagement away from Tribe's platform. This includes:

• Hosting or promoting private or paid events for Tribe members outside the Tribe ecosystem without written approval
• Using Tribe's chats, member lists, or events to recruit attendees, clients, or collaborators for external ventures
• Contacting Tribe members directly to advertise or organize events not coordinated through Tribe

Any member or host found to be using Tribe's community for personal promotion, event poaching, or unauthorized recruitment may have their chat access, event privileges, or membership revoked at Tribe's discretion.

Moderation, enforcement & appeals

The Tribe Moderator Team may remove messages or members that violate these Terms. In most cases, moderators will reach out privately to clarify the issue and provide guidance. Repeated or serious violations may result in removal from Tribe chats, events, or membership. If your content is removed or your access is restricted, you may request a review by contacting support@tribesocialclub.com. We cooperate with law enforcement in response to valid legal process and report unlawful content as required by law.

Monitoring & access to communications

Tribe may, but is not obligated to, access, monitor, review, retain, and remove any content and communications on the Services — including group and direct messages, posts, profiles, and attachments — to operate, secure, and improve the Services, enforce these Terms and our Code of Conduct, keep the community safe, and comply with law or valid legal process. By using the Services you consent to this access and monitoring and acknowledge that, as against Tribe, you have no expectation of privacy in the content and communications you send through the Services (how we handle that information is described in our Privacy Policy). Our right to monitor does not create an obligation to do so, and we are not responsible for content that members create. We may take any action we consider appropriate — including editing, restricting, or removing content or features, and warning, suspending, or removing a member — for conduct we believe violates these Terms or our Code of Conduct, is unlawful, or is harmful, and we may preserve and disclose content where we believe it is reasonably necessary to comply with law, enforce our agreements, or protect the rights, safety, or property of anyone.

Code of Conduct

All members and guests must behave respectfully and professionally while attending Tribe events, participating in group chats, or using Tribe Spaces. Harassment, discrimination, abuse, or disruptive behavior will not be tolerated. Tribe reserves the right to suspend or terminate access for any violation of the Code of Conduct. Our full Code of Conduct forms part of these Terms; the summary in this section is provided for convenience, and if the two differ, the full Code of Conduct controls.

Member Content & Photos

You retain ownership of the content you create or upload — chat messages, event photos, profile content, and other materials ("Member Content"). You grant Tribe a non-exclusive, worldwide, royalty-free license to host, store, display, reproduce, and adapt your Member Content as needed to operate and provide the Services (for example, showing an approved event photo back to the community).

You are responsible for having the rights to any content you upload and for respecting others' privacy; do not upload content you do not have the right to share.

If you believe content on the Services infringes your copyright, contact our designated copyright agent at legal@tribesocialclub.com with the details required for a takedown notice, and we will respond consistent with the Digital Millennium Copyright Act.

Photography, Filming & Media Release

Tribe photographs, films, audio-records, and live-streams its events, its Spaces, and related gatherings. By accepting these Terms — whether as a member, as an event attendee or ticket-holder, or as a guest or visitor to a Tribe Space — you agree that Tribe and those it authorizes may photograph, film, and record you, and you grant Tribe an irrevocable, perpetual, worldwide, royalty-free, fully sublicensable and transferable right and license to use, reproduce, edit, adapt, publish, distribute, and display your name, image, likeness, voice, and appearance, in whole or in part, alone or together with other content, in any and all media now known or later developed — including advertising, marketing, promotional materials, social media, and the Tribe website — for any purpose relating to Tribe and the Services, without further notice to you and without payment, review, or approval.

You waive any right to inspect or approve the photographs, recordings, or finished materials, and you release Tribe and those it authorizes from any claim arising out of the authorized use — including claims based on the right of publicity, misappropriation of name or likeness, defamation, false light, or invasion of privacy. You confirm you are at least 18 years old. This release is a condition of membership, of event attendance, and of entry to a Tribe Space; if you do not wish to grant it, do not attend a Tribe event or enter a Tribe Space. As a courtesy, and at Tribe's sole discretion without obligation, Tribe will consider a good-faith request to stop using a particular image going forward, but this does not affect uses already made, already in progress, or already distributed.

Use of Tribe Spaces

By entering a Tribe Space, all guests and members agree to abide by posted house rules and the direction of Tribe staff. Tribe reserves the right to deny entry or remove any individual whose behavior disrupts the atmosphere of safety, hospitality, or connection. Tribe is not responsible for lost, stolen, or damaged personal items, and entry and use of any Tribe Space is at your own risk.

Responsibility for Property Damage

Guests and members agree to treat all Tribe Spaces with care. You are financially responsible for any damage you cause to a space, its furnishings, equipment, or other property owned by Tribe or its members. Tribe may charge your payment method on file or otherwise seek reimbursement for the reasonable cost of repair or replacement.

Release of Liability & Assumption of Risk

Participation in Tribe events and entry into Tribe Spaces may involve inherent risks, including minor injuries, accidents, exposure to alcohol where served, and property loss. To the fullest extent permitted by law, you voluntarily assume all such risks and agree that Tribe Platform Inc. and its officers, employees, agents, and affiliates are not liable for any injury, loss, damage, claim, or liability arising from your participation or presence — including physical injury, property damage, or emotional distress — except to the extent caused by our gross negligence or intentional misconduct.

Indemnification

You agree to indemnify and hold harmless Tribe Platform Inc. and its officers, employees, agents, and affiliates from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of your participation in Tribe activities, your use of Tribe Spaces or the Services, your Member Content, or your violation of these Terms.

Disclaimer of Warranties

Except as expressly stated in these Terms, and to the fullest extent permitted by law, the Services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express, implied, or statutory. Tribe disclaims all implied warranties, including the implied warranties of MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, and NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, that any content or information is accurate or reliable, or that any errors will be corrected.

Tribe is a platform for connection; we do not warrant or endorse, and we are not responsible for, the conduct, statements, safety, or reliability of any member, guest, host, event organizer, venue, or other third party — whether online, at an event, or in a Tribe Space. You are responsible for your own interactions and for using good judgment. Features that use artificial intelligence (such as our community assistant) can produce information that is inaccurate, incomplete, or not suitable for your situation; AI outputs are provided for convenience only, are not professional advice of any kind, and should not be relied on as such. Anything you access through the Services is accessed at your own discretion and risk.

Some jurisdictions do not allow the exclusion of implied warranties or limits on how long an implied warranty lasts, so some of the above may not apply to you; in that case, any implied warranty is limited to the shortest period and narrowest scope the law allows. Nothing here limits any warranty or right you have that cannot be waived under the law of the state where you live.

Limitation of Liability

To the fullest extent permitted by law, and except for the matters carved out below, Tribe Platform Inc. and its officers, employees, agents, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to these Terms or the Services — even if we were advised of the possibility and even if a remedy fails of its essential purpose.

To the fullest extent permitted by law, and except for the matters carved out below, the total aggregate liability of Tribe and its affiliates for all claims arising out of or relating to these Terms or the Services will not exceed the greater of (a) the total amounts you paid Tribe in the twelve months before the event giving rise to the liability, or (b) one hundred U.S. dollars ($100).

Nothing in these Terms excludes or limits, and the limits above do not apply to: (a) our own gross negligence, fraud, or willful or intentional misconduct; (b) any liability that cannot be excluded or limited under the law that applies to you, including — where the law does not allow it to be limited — liability for death or bodily injury caused by our negligence, and your non-waivable statutory rights; or (c) your own payment and indemnification obligations under these Terms. These limits are separate from, and do not reduce, the "Release of Liability & Assumption of Risk" section above.

The limits and exclusions in this section reflect a reasonable allocation of risk between you and Tribe, are a basis of the bargain between us, and apply to every kind of claim (contract, warranty, tort, negligence, strict liability, statute, or otherwise). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you; where a limitation is not allowed, our liability is limited to the greatest extent the law permits.

Dispute Resolution; Arbitration & Class-Action Waiver

Please read this section carefully. It affects your legal rights, including your right to sue in court and to have a judge or jury decide your case. It requires most disputes between you and Tribe to be resolved by binding individual arbitration, and it waives class actions. This section is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.), evidences a transaction involving interstate commerce, applies to all past, present, and future disputes between you and Tribe, and survives the end of your membership and these Terms.

Talk to us first

Most concerns can be resolved quickly and informally. Before starting an arbitration or a small-claims case, you agree to first send us a written Notice of Dispute and give us a chance to resolve it. Email legal@tribesocialclub.com with "Notice of Dispute" in the subject line and include your name, the email associated with your account, a short description of the dispute, and the relief you want; we will do the same if we have a dispute with you. For 60 days after a Notice of Dispute is sent, you and Tribe agree to try in good faith to resolve it, and either of us may ask for an individual settlement discussion by phone or video. Completing this step is a condition of starting arbitration, and any filing deadline (statute of limitations) is paused while it is underway. This step does not stop either party from seeking the urgent court relief described just below.

Cases you can still bring in court

This section does not require arbitration of the following, and either of us may bring them in court:

• An individual claim in small-claims court, as long as it stays there and proceeds only on an individual basis.
• A request for an injunction or other equitable relief in a court of competent jurisdiction to stop actual or threatened infringement or misuse of intellectual property, unauthorized access to accounts or member data, or violations of the account-security, member-content, or anti-poaching terms.
• A claim for "public injunctive relief" — relief that primarily benefits the general public — which you may bring in court and do not give up by agreeing to these Terms.

How arbitration works

If a dispute is not resolved informally and is not one of the court claims listed above, you and Tribe agree it will be resolved by binding individual arbitration rather than in court. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules in effect at the time, which are available at adr.org or from us on request. The arbitrator is a neutral; may award the same individual relief a court could, including individual statutory remedies; and will issue a written decision. The award is final and binding, subject only to the limited review allowed by the Federal Arbitration Act. You will not pay more in arbitration-provider or arbitrator fees than you would pay to file the same claim in court, and Tribe will pay the remaining such fees that the AAA Consumer Arbitration Rules require a business to pay. Unless we agree otherwise, any in-person hearing will take place in the U.S. county where you live, and for smaller claims you may choose to arbitrate by phone, by video, or on written submissions only. Each party pays its own attorneys' fees, except where a statute or these Terms provide otherwise.

Who decides questions about arbitration

The arbitrator — not a court — has exclusive authority to resolve any dispute about the interpretation, scope, enforceability, or formation of this arbitration agreement, except that a court, and not the arbitrator, decides (a) whether a claim is one for public injunctive relief, and (b) whether the class-action and jury waiver below is enforceable.

No class actions; no jury

You and Tribe may bring claims against each other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, coordinated, or representative proceeding. The arbitrator may not preside over any class or representative proceeding and may not combine more than one person's claims without the consent of everyone affected. You and Tribe also give up the right to a jury trial for any dispute that proceeds in court. Nothing in this paragraph limits your right to seek public injunctive relief as described above.

Coordinated or "mass" filings

If 25 or more similar arbitration demands are filed by or with the coordination of the same or coordinated counsel, you and Tribe agree they will be administered under the arbitration provider's mass-arbitration rules and fee schedule (for example, the AAA Mass Arbitration Supplementary Rules), which may include batching, staged proceedings, a single administrative arbitrator, and coordinated filing fees. This is meant to make large groups of similar cases more efficient, applies equally to you and to Tribe, and does not deny anyone an individual decision on the merits of their own claim.

Your right to opt out

You can opt out of this arbitration agreement and class-action waiver within 30 days after you first accept these Terms (the date we record when you accept). To opt out, email legal@tribesocialclub.com with "Arbitration Opt-Out" in the subject line and include your name and the email associated with your account. This is the only way to opt out; simply continuing to use the Services does not. Opting out affects only this section — the rest of these Terms still apply — and if you opt out, disputes will be handled by the courts identified in "Governing Law & Venue," where both of us still give up the right to a jury trial.

If part of this section can't be enforced

If the "No class actions; no jury" paragraph is found unenforceable as to a particular request for relief, that request (and only that request) will be decided by a court rather than in arbitration, and the rest of this section still applies. If the limit on seeking public injunctive relief were ever found to apply and to be unenforceable, the request for public injunctive relief will be heard in court after any other claims are arbitrated, and the rest of this section stays in effect. Otherwise, if any part of this section is unenforceable, the remaining parts stay in effect.

Governing Law & Venue

The arbitration section above is governed by the Federal Arbitration Act. For everything else, these Terms and any dispute between you and Tribe are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Any dispute that is not subject to arbitration and is not brought in small-claims court will be brought in the state or federal courts located in Delaware, and each of us consents to personal jurisdiction there — except that, if you are a consumer, you may instead bring such a claim (and we may bring one against you) in the state or federal courts for the U.S. county where you live, and nothing here requires you to pursue a public-injunctive-relief or other non-waivable claim outside your home state.

Whatever law applies, you keep the benefit of any rights and protections given by the law of the state where you live that cannot be waived by agreement — including, for California residents, the California Consumer Privacy Act, the Consumers Legal Remedies Act, and other applicable consumer-protection laws. Where those non-waivable protections conflict with Delaware law, they control to the extent they apply to you.

Membership Termination

Tribe reserves the right to suspend or terminate memberships or revoke access at its discretion for non-payment, violations of these Terms, or behavior deemed harmful to the community. Except as required by law, no refunds are issued for any unused portion following a termination for cause.

Force Majeure

Tribe Platform Inc. is not liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of nature, public-health emergencies, governmental actions, utility or network failures, or other disruptions.

Changes to These Terms

We may update these Terms from time to time. We will revise the "Effective date" above, and for material changes we will provide notice (for example, by email or in-app) and, where appropriate, ask you to accept the updated Terms. Your continued use of the Services after an update means you accept the updated Terms.

General

These Terms, together with the Privacy Policy and any terms presented at checkout, are the entire agreement between you and Tribe regarding the Services. If any provision is held unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. We will send legal notices to the email address associated with your account, and such notice is effective when sent. You agree to transact with us electronically and that your electronic acceptance of these Terms is valid and binding.

Contact

Questions about these Terms? Contact Tribe Platform Inc. at support@tribesocialclub.com (general) or legal@tribesocialclub.com (legal notices). Website: tribesocialclub.com.